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LG Front Loader WD14022D6

WD14022D6

4.7

Based on 66 reviews

  • Model No WD14022D6
  • Brand LG
  • Colour White
  • Capacity 7.5
  • Energy Consumption 375 kWh/Year
  • Water Consumption 77 L
  • Warranty 2 Years
  • Height 850 mm
  • Width 600 mm
  • Depth 585 mm
  • Ratings
    • Water 4
    • Energy 3.5

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FEATURES

6 DIFFERENT MOTIONS FOR AN OUTSTANDING WASH

Stepping
Releases clothes at the peak of the rotation cycle which helps loosen laundry and reduce tangles

Tumbling
Regular tumbling for your everyday washing needs.

Scrubbing
The drum quickly alternates to create a scrubbing motion. This helps to dissolve detergents and helps remove stubborn stains.

Filtration
Force from the fast rotation distributes the water evenly onto laundry for a full and even saturation.

Rolling
Clothes are rolled gently under water for a delicate wash.

Swing
The drum gently swings clothes from one direction to the other. Ideal for those delicate items.
OUTSTANDING CLEANING PERFORMANCE

6 Motion provides outstanding cleaning performance, even for difficult to wash items.

Sports Wear
Customised for fabrics used on most common sports wear items.

Delicate
A combination of gentle motions will help minimise wear and tear on delicate clothes, while giving you the washing result you want.

10 YEAR DIRECT DRIVE WARRANTY
At LG we understand the importance of having dependable appliances. That is why we provide a 10 Year Parts Warranty for the Direct Drive Motor. We are confident that the Inverter Direct Drive Motor System will perform efficiently and effectively throughout it’s life.

SMART DIAGNOSIS
Have you ever been frustrated trying to explain to the call center staff what’s wrong with an appliance? Have you ever been charged for a service visit only to find out that it was something you could have fixed on your own? With a smartphone and the LG app, the washer can “talk for itself” to find a solution to help save time and money on unnecessary call outs.

  • 5 out of 5
    Tom Waits · 2016-10-19

    Love this washer

    I have had this washing machine for a month and am very happy with the purchase. I have a young family of 5 and previously had an 8.5kg but this is meeting our needs perfectly. I split loads into whites and colours and this is big enough to meet our daily requirements without clothes having to sit in the laundry waiting to be washed because things don't fit or there isn't enough to make up a load. Great features, i love the cotton eco and 30 minute cycle when we want it quicker. Temp and spin speed is easily adjusted and it plays me a little tune when it is finished. Door doesn't open immediately after cycle is finished which was frustrating at first but now that i know it wont open for 1 minute (safety feature i believe) it doesn't bother me. It washes our clothes well, gently and small items don't get stuck against the window which has been an issue in the past with three young kids. This washing machine is a great buy and the appliance online team are fantastic! I wouldn't buy elsewhere. This is the 2nd large appliance we have purchased off them and they are wonderful. Best price, best service. Delivered quickly and the rubbish taken away. Whats not to love?

  • 5 out of 5
    greenbella6 · 2016-10-19

    Doesn't miss a beat

    We replaced our ageing LG washer with this new model and it has lived up to expectations. With a family of 5 including 3 very active boys, this machine handles the AFL jerseys and cricket whites with ease. For normal loads, use the Quick Wash and save time, water, power and money!and the little tune still gets a smile...

  • 5 out of 5
    Bhasker · 2016-10-16

    Excellent Product

    I bought this washing machine 1 month back and it is working perfectly so far. The service from applicances online was wonderful. It hardly took 15 mins for them to install and make it functional.So easy to buy the things on appliances online.

4.7

SPECIFICATIONS

Colour – White
Motor Type – Inverter Direct Drive
Motor RPM – 1400rpm
Variable Spin Speed – 1400/800/400/No Spin
6 Motion Wash Technology
Controls – Electronic
Load Sensing
Auto Balance
Suds Detection
Variable Temperature (°C) – 95/60/40/30/Cold
Door Diameter – 290mm
Door Opening Angle – 165
Smart Diagnosis 2.0
Washing Capacity – 7.5kg

WASHING PROGRAMS
Delicate
Skin Care
Easy Care
Mix
Baby Care
Cotton
Cotton Eco
Sports Wear
Duvet
Quick 30
Wool
Intensive 60
Rinse+Spin

OPTIONS
Time Delay
Intensive
Medic Rinse (40°C)
Pre-wash
Crease Care

LED DISPLAY
Time Delay – 3 ~ 19 hours
Running Time
Status
Error / Self Diagnosis

NOISE LEVELS
Washing – 54dB (51dB on Silent Wash)
Spinning – 64dB

RATINGS
WELS Water Rating – 4.0 Star
Water Consumption – 77L
Energy Rating – 3.5 Star
Energy Consumption – 375kWh / 365 uses

DIMENSIONS
Unit Only (WxHxD) – 600mm x 850mm x 585mm
Weight – 61kg
Unit inc Door (WxHxD) – 600mm x 850mm x 590mm

Warranty
10 Year Direct Drive Motor Warranty (2 years parts and labour + 8 years on direct drive motor parts only)

Rating Snapshot

  • 5★ 49
  • 4★ 15
  • 3★ 1
  • 2★ 1
  • 1★ 0

Average Customer Ratings

  • Overall
    4.7
  • Washing Ability
    4.9
  • Quietness
    4.3
  • Ease of use
    4.8
  • Build Quality
    4.7
  • Features
    4.7
  • 5 out of 5
    Tom Waits · 2016-10-19

    Love this washer

    I have had this washing machine for a month and am very happy with the purchase. I have a young family of 5 and previously had an 8.5kg but this is meeting our needs perfectly. I split loads into whites and colours and this is big enough to meet our daily requirements without clothes having to sit in the laundry waiting to be washed because things don't fit or there isn't enough to make up a load. Great features, i love the cotton eco and 30 minute cycle when we want it quicker. Temp and spin speed is easily adjusted and it plays me a little tune when it is finished. Door doesn't open immediately after cycle is finished which was frustrating at first but now that i know it wont open for 1 minute (safety feature i believe) it doesn't bother me. It washes our clothes well, gently and small items don't get stuck against the window which has been an issue in the past with three young kids. This washing machine is a great buy and the appliance online team are fantastic! I wouldn't buy elsewhere. This is the 2nd large appliance we have purchased off them and they are wonderful. Best price, best service. Delivered quickly and the rubbish taken away. Whats not to love?

  • 5 out of 5
    greenbella6 · 2016-10-19

    Doesn't miss a beat

    We replaced our ageing LG washer with this new model and it has lived up to expectations. With a family of 5 including 3 very active boys, this machine handles the AFL jerseys and cricket whites with ease. For normal loads, use the Quick Wash and save time, water, power and money!and the little tune still gets a smile...

  • 5 out of 5
    Bhasker · 2016-10-16

    Excellent Product

    I bought this washing machine 1 month back and it is working perfectly so far. The service from applicances online was wonderful. It hardly took 15 mins for them to install and make it functional.So easy to buy the things on appliances online.

  • 5 out of 5
    Sim76 · 2016-10-11

    Excellent

    Haven't got a bad thing to say about this machine. Plenty of programs, temperature + spin speed can be adjusted easily, most importantly clothes come out clean.

  • 5 out of 5
    4321 · 2016-09-28

    OMG How Quiet is This?

    We had the 7kg version which was noisy from day 1 and got louder over time - so much so that we scheduled our washing for when our neighbours were out. We had to stay with LG so we could stack our condenser dryer on top so we were a bit wary. However this washing machine is a dream. There are some clunking noises as the tub starts to turn but from then on it is so quiet. We normally use the 30 minute cycle which is fine for us. Very happy with the customer service - both the LiveChat and via telephone. Machine was delivered and installed less than 24 hours after ordering.

  • 5 out of 5
    Zalia · 2016-09-15

    It's so silent I had to check whether it was on!

    After my Whirlpool lemon died just outside of the warranty period of 2 years (with various problems within warranty) I did extensive research to find a reliable machine rather than rely on shop sales person.This machine was on top at all the review websites I could find, with Fisher Paykel second but this one had a reoccurring problem with leaking. I would have preferred the 8kg LG version to the 7.5kg, but that one isn't stocked anywhere. I LOVE the child lock feature which has already proven very useful. As mentioned in the title, the machine is so quiet I actually did check whether it was on. The wash is clean, well spun dry and detergent tray is always clean.Thank you to everyone taking time to leave their reviews, much appreciated.

  • 5 out of 5
    Ruby2359 · 2016-09-04

    Fantastic

    Absolutely love this washing machine, it's a joy to use, quiet, washes beautifully and plays that lovely tune when the cycle is finished. I have only used the 30 min or 60 min wash so far as they are all you really need.

  • 5 out of 5
    Tratty · 2016-09-02

    Great Machine!

    Brought this as my second machine. Its fantastic. wash's well and cycle functions are great. Also looks really good. easy to use as well! Very quiet and has a quick wash function as well

  • 5 out of 5
    NessJ · 2016-08-23

    Awesome machine

    This is my first front loader. Was apprehensive at first, but this machine is fantastic. I like the 60min intensive cycle which works brilliantly with all my different washing loads. The 30min quick wash is great too. Very quiet and easy to use. Highly recommend.

  • 5 out of 5
    Mr_Ben · 2016-08-20

    Great machine

    Been using this for a few weeks now and all is going well. This is the second LG machine I've had and this is an improvement over the other one. Only quibble is that the door takes longer to unlock at the end of the cycle - up to 60-90 seconds after the tune has finished. Other than that, the capacity is plenty, good variety of cycles and features, and good wash quality.

  • 5 out of 5
    Lotsofkids · 2016-08-15

    Easy to use, good choice of cycles

    Very happy I bought this machine. Ordered one day and delivered and set up for us ready to go. Will buy from you guys again.

  • 5 out of 5
    Mo To · 2016-07-19

    Excellent service

    Washing machine purchase delivery and setting up. Excellent service, excellent communication. Close adherence to delivery and installation schedule. If you know exactly what item you wish to purchase just do it. Completely hassle free.

  • 4 out of 5
    Jnet · 2016-07-16

    Great looking

    Machine washes amazingly, as people said to start it does make the water pipes bang, otherwise no complaints!

  • 4 out of 5
    Opal · 2016-07-12

    Love how efficiently this machine works

    As I had previously read there is some pipe hammering for the initial few minutes while filling and balancing but its never bothered us Once the machine has begun washing its almost silent. This is our first experience with a front loader and have no regrets. Love the variety of cycles to choose from. we bought a 7.5kg which is plenty big enough for a family of 4 washing everyday.

  • 5 out of 5
    Jennifer S · 2016-06-16

    Love it!

    I rang and spoke to a very helpful man who guided me to which machine would best suit my needs and gave me a great price! I was so happy with quick delivery and they even took away my old machine and connected the new one up and got it going! All very stress free!

  • 5 out of 5
    PollyM · 2016-06-06

    I bought my LG front loader washing machine about 4 weeks ago, I was a dedicated top loader person, but with listening to the advantages of a front loader took the punt. I am loving this machine it washes cleaner, is quieter, overall a great machine, just love love love it!

  • 5 out of 5
    Sam89 · 2016-05-24

    Fantastic!

    Really happy with the washing machine. Whisper quiet and so easy to use. Really recommend!!!

  • 4 out of 5
    Sammi · 2016-05-24

    Lg 7.5kg front loader

    I bought this about a month ago and am pleased with it, it washes the clothes very well. I wish it was a bit quicker and quieter though. Very noisy when in taking water.

  • 4 out of 5
    JB2002 · 2016-05-23

    Quiet and effective

    Great washing machine - quiet, works well and does a great job of cleaning

  • 4 out of 5
    Callum · 2016-05-15

    Good Quality, Simple to use

    Perfect everyday machine, Simple to use. Does a great job and feels quality enough to go the distance.

  • 4 out of 5
    Harrys Mum · 2016-05-13

    LOVE IT!

    Bought this a month ago and just love it. It has a 30 minute cycle which I use nearly all the time. Find I don't really need the longer cycles as the 30 minute one washes so well. Love the option of having an extra fast spin cycle. If I were to have to find something to fault it would be that the machine is not the quietest washing machine, but then I don't sit in the laundry whilst it is operating listening to it!! All in all extremely happy with my choice.

  • 4 out of 5
    Paul 7 · 2016-04-05

    Great and easy to use machine

    Our old , long serving LG washer finally spun out ! so we purchased a new one , and it has proved as good , if not better than the last LG . We wash every day and our water usage has not gone up , which we are happy about . The only problem we have had is occasionally the door won't open to well after the machine has stopped.

  • 5 out of 5
    Sutts · 2016-03-24

    Love this machine, easy to use.

    I bought this about a month ago and absolutely love it. Its really easy to use and I wouldn't hesitate in recommending it.

  • 5 out of 5
    applesandpears · 2016-03-21

    Fast, efficient and well-priced!

    Bought this machine a couple of months ago and am in love. It's so quiet and doesn't dance around the laundry at all (like our last one!). Clothes come out incredibly clean and almost dry with the super fast spin. I use the intensive wash option which takes roughly an 1 hour for a full load. Highly recommend it!

  • 5 out of 5
    MaggieF · 2016-03-16

    happy overall

    The purchase through Appliances Online was so hassle free, they delivered the next day, the price was right, took away old machine and hooked up the new one, at no extra cost. I did know what brand and type of machine I wanted so did not need the sales talk you get in the shops. Happy with LG as my previous wash machine lasted nearly 12 years.

  • 5 out of 5
    Vlp5 · 2016-03-02

    Great machine

    Love all the features, clothes wash really well. Spins so well that it doesn't take long for the washing to dry. Easy to use.

  • 5 out of 5
    wrights · 2016-03-01

    great service

    very good service . first one was faulty . second day deliver other new one.

  • 5 out of 5
    ChampersShaz · 2016-02-27

    Easy to use: not a hitch!

    Best thing I ever did was to use Appliances Online for the purchase of my washing machine in the Xmas break, it was delivered so quickly, no fuss and the old machine taken away as well. Will definitley buy my next appliance the same way! Thank you

  • 5 out of 5
    ting · 2016-02-20

    LG WASHING MACHINE........EXCELLENT BUY..WOULD RECOMMEND ANYONE WHO WANTS TO BUY ANY WHITE GOODS

  • 4 out of 5
    Clocky · 2016-02-16

    Good product

    I had the earlier model which lasted just 5 years before drum bearings became worn & therefore noisy. Shopped around for other brands but came back to LG. So far, so good

  • 4 out of 5
    June D · 2016-02-04

    Good value for money

    Good value for money small sized washing machine. Only problem is that you cannot stop the machine after starting it to add to the load. Appliances Online recommended for buying it from. Delivered it next day, installed it and even took away old machine.

  • 5 out of 5
    Sally13 · 2016-01-14

    Great washing machine

    This washing machine is far superior to anything I have used. It is quiet and 'sings' at the end of the cycle. It balances up the washload you have put in for maximum cleanliness. Clothes seem cleaner coming out of the washing machine. Would highly recommend.

  • 4 out of 5
    Frankie99 · 2016-01-12

    Perfect size!

    We were limited with our choice of washing machine, given the size of our laundry. Previously we had Bosch but their new model was just a bit larger and would not fit. The people at appliances on line were so helpful in finding us a machine that would fit the space - and it turned out the capacity of load was larger. This machine is a good robust model and does the job. Bosch was a little more expensive but it was quieter, quicker, gentler on clothes. Nothing wrong with this one but not in the same league.

  • 5 out of 5
    Shirl the Girl · 2016-01-12

    Over the moon with Appliancesonline

    I recently purchased a front load washing machine from appliancesonline and a few hours later decided to purchase a refrigerator from them too. Both experiences with the sales/customer service staff were beyond my expectations , that's how easy and friendly and professional it was. Both were delivered together the next day even though they were different orders , by an excellent courier service with helpful drivers . They rang me to arrange a time, they kept me in the loop because they were actually running early , which was great , they removed and took away my old appliances , they unpacked and installed my new appliances and made sure they were all running properly and they took away all the packaging . And there was no delivery or installation charge on top of my purchase .I have recommended appliancesonline to all my friends. I am elated with the whole experience . Well done appliancesonline and the courier service . :))))))))

  • 5 out of 5
    CJTaylor · 2016-01-12

    Excellent, quiet washing machine

    Very happy with this washing machine. Lots of useful features. Particularly like the Baby Care function for washing cloth nappies.

  • 5 out of 5
    Starryknight24 · 2016-01-11

    Absolutely delighted with this washing machine

    We were nervous moving from a top loader however this is the best decision we ever made! We absolutely love our LG! The clothes come out so clean and fresh and it uses just a fraction of the water that our old top loader used. The machine is pretty quiet and I love that my clothes come out almost dry! The spin cycle is off its head! Appliances online delivered our machine, set it up and even removed our old machine...all within 24 hours of making the payment online! This will be my first stop when looking to buy new appliances in the future!

  • 5 out of 5
    Jayneegee · 2015-12-02

    I love my LG washing machine! I shopped around for a machine that would do a quick wash, and this one is brilliant. The quick wash is 30 minutes, you can increase the temperature and the spin speed which adds a few more minutes. I use this wash for everyday things and it cleans perfectly. For sheets and towels I use the Intensive 60 which is 60 degrees and 60 minutes! The 1400 spin gets clothes pretty dry, but not at all creased. It's easy to use and plays a tune at the end to tell you it's finished. One thing I really noticed is how clean it keeps the dispenser drawer, a quick rinse out of the conditioner section every few washes is all that is needed.

  • 5 out of 5
    Westy Chris · 2015-11-17

    Great Machine

    This machine makes a dull chore, so much easier, luv it

  • 4 out of 5
    Rachelhob · 2015-08-14

    Definitely fast but perhaps not so quiet?

    I bought this machine a month ago after reading many reviews. It is kind of quiet, but not at high spin speeds. Perhaps that was expecting too much. One other reviewer had problems with the machine causing pipe banging and I too have had this. The machine opens and closes the taps so fast at the beginning of the cycles that it is very violent on the taps and the pipes. Although only at the beginning, this also makes the machine seem noiser than I expected. Washes coming out well though.

  • 5 out of 5
    washing machine lover · 2015-08-12

    so quiet . great washing machine

    I'm 4 weeks into my new purchase. We have a European Laundry so noise can be a consideration. The new WM is fantastic ! Quiet and great spin!

  • 3 out of 5
    Bee 8 · 2015-08-10

    Efficient machine

    I have only had it a month but so far it's performing well on the 60 minute and 30 minute wash. Would have liked a spin only cycle instead of rinse and spin. During spin cycle it moves on timber floor even with rubber caps on wheels

  • 5 out of 5
    Susank · 2015-07-28

    Simple and efficient

    Very simple to use, didn't have to consult the manual! Great centrifuge.Very happy.

  • 5 out of 5
    Lorelle · 2015-05-23

    LG - 7.5kg Front Load Washing Machine

    I upgraded from the equivalent 10year old LG to this one and the advances in technology is amazing. All programmes, including the spin cycle run incredible quiet. The power and water usage is low and yet my clothes and large items like sheets are washing up like new. Very happy with this purchase.

  • 5 out of 5
    Stessy · 2015-04-10

    Very easy to use, super quiet. Love it!

    This is my first front loader & I love it. Super quiet, loads of cycles to choose from, 30 min quick wash is great when you are short on time with school uniforms. The machine washes well & has variable water temperature & spin options. I have recommended to many friends.

  • 5 out of 5
    ValerieCP · 2015-03-16

    Great Performane

    I bought this washing machine a month or so ago and am extremely happy with the overall performance of the machine - and it's relative quietness.

  • 5 out of 5
    Kevin · 2015-02-27

    great product, great service

    This has been our 2nd major white goods purchase, we are very happy.

  • 4 out of 5
    Donna65 · 2015-02-21

    Super quiet and a great wash

    I bought this 2 months ago. It is super quiet and washes well. It has taking some time to get used to the wash cycles, they are not as obvious as the previous front loader I had. I have had to refer back to the manual for the appropriate wash cycle for different items, but apart from that very happy.

  • 5 out of 5
    Catwoman62 · 2015-01-29

    Love my new washer!

    I bought this washing machine over a month ago, and I am so glad I did! I love it!!!! And it was so easy - all installed by the guys from Appliances Online, and they even took away the old machine! Awesome!

  • 5 out of 5
    RAR57 · 2014-12-19

    FLEXIBLE FUNCTIONS

    Love this machine. Programs are so flexible. 30 minute quick wash for those half dirty bits and pieces and I love that you can alter the spin time and final rinse temperature. Very quiet and easy to read the programs - don't need to find my glasses to choose a cycle. Very happy.

  • 5 out of 5
    Brenda · 2014-12-10

    Excellent in all aspects

    Great product. I love how quiet it is and how efficient. LG Washing Machine. Like all of the products at Appliances online. The products are excellent, the service is awesome and the prices are very competitive. I have bought every single white good in my home from Appliances and will always do so. Thank you.

  • 4 out of 5
    Susie · 2014-11-29

    Good range of cycles

    The machine washes well, is quiet and has an excellent range of cycles. However, I struggle to deal with the load volume. Different cycles have different load limits which I hadn't anticipated even though I had spent quite some time researching. I feel that I almost need to have scales (for weighing loads) next to the washing machine!!!

  • 5 out of 5
    Lynda D. · 2014-11-07

    Great machine lots of cycles to chose from very happy with purchase.

  • 5 out of 5
    anonymous · 2014-11-07

    The machine is very good. The only criticism is that the lint filter is at the bottom of the machine and hard to clear. It washes well and is gentle on the clothes.

  • 5 out of 5
    anonymous · 2014-11-07

    The wife is happy therefor, happy wife, happy LIFE!

  • 5 out of 5
    Cathie M. · 2014-11-07

    The LG front loader washing machine that I purchased is great, very quiet, has a great number of programs and I love the tunes. Before I purchased the machine I was able to look at the feedback on this machine and base my decision on this which helps a lot

  • 5 out of 5
    Kareena M. · 2014-11-07

    Great machine. Quiet with a huge range of functions!

  • 5 out of 5
    Jasmin N. · 2014-11-07

    It's so quiet, I can see the difference in the clothes when they have been washed compared to my last machine.

  • 2 out of 5
    CHUN ZHONG Z. · 2014-11-07

    Noise and vibration during spinning will be my challenge now.

  • 5 out of 5
    Barabara K. · 2014-11-07

    No more dancing washing machine; no more thump thud thump. So quiet...and it even washes clothes.

  • 5 out of 5
    Daniel a. · 2014-11-07

    Very quite low usage of water and electricity will recommend.

  • 5 out of 5
    anonymous · 2014-11-07

    Very happy with the my new LG washing machine. Washes the clothes beautifully and is so quiet.

  • 5 out of 5
    Yvonne A. · 2014-11-07

    My last washing machine was noisy & took 2 hours to do a cycle. This machine is very quiet & fast only taking 1 hour to do a cycle. It tells you how long it has to go as well. The noisiest part of the wash is the water coming into the machine. Love the tune it plays when finished to.

  • 5 out of 5
    Karen E. · 2014-11-07

    It is completing another load as I write. Does a great job.

  • 5 out of 5
    anonymous · 2014-10-27

  • 5 out of 5
    Pramila D. · 2014-10-27

  • 5 out of 5
    Smitesh T. · 2014-10-27

  • 4 out of 5
    anonymous · 2014-10-27

  • 5 out of 5
    Anastasia F. · 2014-10-27

  • 5 out of 5
    anonymous · 2014-10-27

  • 4 out of 5
    Nicole L. · 2014-10-27

 

Delivery Info

Home Clearance uses the Appliances Online delivery network, which services most major Australian cities. This means that we use our own fleet of trucks for deliveries – maintaining an exceptional standard of service every step of the way.

We offer 2 delivery options:

1. FREE Delivery

We offer free delivery to most major Australian cities – please use our delivery calculator or call 1300 002 500 to see if your suburb qualifies.

Please note that ‘free delivery’ means that we will bring the product into your house, but will not unpack or connect.

2. Premium Delivery

For a small fee of $39.95 we can unpack the product, remove any rubbish, and connect the new appliance to existing power and/or plumbing (excludes integrated fridge / freezers, wall-mounted dryers, hot water systems, air-conditioners, cooking appliances, audio & visual products and dishwashers). We can also remove your old appliance, if required.

Premium delivery is available in most major Australian cities – please use our delivery calculator or call 1300 002 500 to see if your suburb qualifies.

Frequently Asked Questions

How long will it take for my item to be delivered?

When you make an order, a member of our customer support team will contact you within 90 working minutes to provide an estimated time of delivery. Items that are in stock (in your state) are usually delivered the next business day.

The day before your item is due to be delivered, you will receive a text message confirming the delivery date. We will then give you a call on the morning of delivery to provide a 2 hour delivery window – and call again 30 minutes on approach.

Can I specify a time for delivery?

You can let us know what your preference for a delivery time is, and we’ll do our best to accommodate you where possible. Please contact us on: 1300 002 500 for more information.

Do you deliver on weekends?

We offer Saturday premium deliveries to the Sydney metro area for a small fee of $39.95. Please contact us on: 1300 002 500 to find out if your suburb is eligible.

Do you offer an installation service?

Yes, we can arrange for your new appliance to be installed by Handy Crew – our own team of fully licensed and accredited tradespeople. The advantage of using Handy Crew for your appliance installation is that you can rest assured you’re getting the best possible customer service and value for money.

For more information, please call us on 1300 002 500 or visit our Appliance Installation page.

Warranty Info

All of our products come with full warranties from the manufacturer. This means you can enjoy all the benefits of buying a brand new item – except at a clearance price!

The warranty period will vary from 1 to 5 years, depending on the manufacturer.

We have a 7 day DOA (dead on arrival) policy, which means that you are entitled to a full refund or exchange if the product is mechanically defective within the first 7 days of purchase (confirmed by the manufacturer).

The Appliances Online Customer Experience Team is dedicated to helping you with any after sales requests. If your new purchase ever needs any technical attention during the warranty period, all you need to do is give us a call and we will take care of the rest.

Customer Care Plan

Customer Care Plans are available for all products. Care Plans are only available at the time of purchase. If you have purchased a Care Plan, we will pay for the parts, labour and service fees (where applicable) if your product suffers a mechanical or electrical failure subject to the terms and conditions set out in our Customer Care Plan brochure.

A separate Customer Care Plan must be purchased for each product that you buy from us. Your tax invoice will specify the period of cover. Your Customer Care Plan starts at the expiration of the manufacturer’s warranty for your product.

Making a Warranty Claim

To make a warranty claim, please contact the relevant manufacturer directly, or contact our Customer Service Liaison team on (02) 9694 0210. You will need your tax invoice when making a claim.

To make a claim under our Care Plan, please call the Care Plan Team on: 1300 100 824.

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