Delivery

 

Delivery Info

Home Clearance uses the Appliances Online delivery network, which services most major Australian cities. This means that we use our own fleet of trucks for deliveries – maintaining an exceptional standard of service every step of the way.

We offer 2 delivery options:

1. FREE Delivery

We offer free delivery to most major Australian cities – please use our delivery calculator or call 1300 002 500 to see if your suburb qualifies.

Please note that ‘free delivery’ means that we will bring the product into your house, but will not unpack or connect.

2. Premium Delivery

For a small fee of $39.95 we can unpack the product, remove any rubbish, and connect the new appliance to existing power and/or plumbing (excludes integrated fridge / freezers, wall-mounted dryers, hot water systems, air-conditioners, cooking appliances, audio & visual products and dishwashers). We can also remove your old appliance, if required.

Premium delivery is available in most major Australian cities – please use our delivery calculator or call 1300 002 500 to see if your suburb qualifies.

Frequently Asked Questions

How long will it take for my item to be delivered?

When you make an order, a member of our customer support team will contact you within 90 working minutes to provide an estimated time of delivery. Items that are in stock (in your state) are usually delivered the next business day.

The day before your item is due to be delivered, you will receive a text message confirming the delivery date. We will then give you a call on the morning of delivery to provide a 2 hour delivery window – and call again 30 minutes on approach.

Can I specify a time for delivery?

You can let us know what your preference for a delivery time is, and we’ll do our best to accommodate you where possible. Please contact us on: 1300 002 500 for more information.

Do you deliver on weekends?

We offer Saturday premium deliveries to the Sydney metro area for a small fee of $39.95. Please contact us on: 1300 002 500 to find out if your suburb is eligible.

Do you offer an installation service?

Yes, we can arrange for your new appliance to be installed by Handy Crew – our own team of fully licensed and accredited tradespeople. The advantage of using Handy Crew for your appliance installation is that you can rest assured you’re getting the best possible customer service and value for money.

For more information, please call us on 1300 002 500 or visit our Appliance Installation page.

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